Since 1984, International Medical Assistance & Evacuation services have been at the core of MEDMARK’s work. This unique specialization in emergency services was developed through our long-standing relationship with International SOS – internationally recognized as the premier provider of medical assistance and evacuation services world-wide. MEDMARK Health & Life has been the Regional Service Centre for International SOS in Egypt for over two decades.

The International SOS Network of ‘Alarm Centers’ is accessible 24 hours a day 7 days a week. Dedicated and caring doctors, nurses and other medical professionals are on stand-by to help members in the event of a medical emergency. International Medical Assistance plans offered locally by MEDMARK are serviced through an experienced in-house team of medical doctors in collaboration with highly specialized international aero-medical teams, offering added peace of mind for our customers. Over the years, MEDMARK has successfully executed over 600 emergency medical evacuations both locally and internationally.

International SOS plans are offered as stand-alone products, and are also very successful when packaged as a value-added benefit for Credit Card holders, Medical Insurance Plan members or Members of any association such as Social Clubs, Sporting Clubs etc. Plans fulfill the needs of expatriates residing in Egypt as well as Egyptian nationals living in Egypt or abroad. The flexibility and cost-effectiveness of our plans make them very suitable for a variety of different needs.

Medical Assistance services offer a range of benefits to individual members as well as corporate groups. Such services include:

24-hour emergency hotline

Ensuring that we are always just a phone call away at any time, at any place. Members who call our emergency hotline will speak directly with a medical doctor who can assist and advise them right away.

Medical referral and consultation services

Whether at home or whilst traveling, you may contact International SOS for guidance and referral to the most qualified Arabic or English speaking doctors in your vicinity.

Medical monitoring

Ensuring that your treatment is progressing well, and reporting back to your family or company at your request.

Emergency medical evacuation / repatriation

(returning to home country if you are abroad)
Specialized medical transportation to the nearest center of medical excellence whenever medically necessary. Evacuations could be local (e.g. Hurghada to Cairo), or international (e.g. Cairo to Vienna).

Coverage of emergency medical expenses

Fully insured plans such as Emergency Travel Insurance policies are issued in collaboration with reputable insurance firms. Such plans provide travelers with protection against the costs of emergency medical expenses while traveling abroad. Our Emergency Travel Plans fulfill the medical insurance requirements needed by certain embassies to grant an entry visa.

Dispatch of unavailable vital medication

Security in knowing that no matter where you go, the necessary medication can be available to you even in remote or medically under-developed destinations.

Return of un-attended dependent children

Peace of mind in knowing that in case you have a medical emergency, your unattended children will be in good hands until they are safely returned home.

Value-Added Packages

Group Medical Assistance Plans

 

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